Insurance Help

Insurance & Claims | Lane & Kenny Body Shop
Insurance & Claims

We make the claims process simple.

At Lane & Kenny Body Shop, we simplify the insurance process so you don’t have to deal with the hassle. We’re a Direct Repair Facility for several major carriers and handle claims with every provider from estimate to delivery.

📲 Direct Insurance Communication 📸 Photo Documentation 🧾 Digital Estimates & Parts Ordering 🚗 Rental Coordination
Advisor assisting customer with insurance claim paperwork

We Handle the Paperwork

We communicate directly with your insurer to expedite approvals and keep your repair moving.

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Photo & Damage Documentation

We capture and upload photos and estimates so parts can be ordered fast.

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Rental Coordination

Coming Soon!

1
Estimate & Photos
We assess the vehicle and submit a clear estimate with supporting images.
2
Insurance Approval
We communicate with your adjuster and handle any supplements if additional damage is found.
3
Parts & Scheduling
Once approved, we order parts and schedule your repair dates.
4
Repair & Refinish
Structural, mechanical, and refinishing work follow OEM procedures.
5
Delivery & Warranty
Final inspection and pickup. You leave with documentation and a lifetime warranty on paint & workmanship.

Can I choose Lane & Kenny for my repair?

✅ Yes. Under Ohio law, you have the right to select the repair facility of your choice. We’ll work with your insurance company, even if we’re not on their preferred list—your claim remains fully covered.

Do you offer a warranty?

✅ Absolutely. Every repair includes a lifetime warranty on both paint and workmanship for as long as you own the vehicle.

Carriers we work with

We’re a Direct Repair Facility for several major carriers and can work seamlessly with any provider.

State Farm®
Progressive®
Nationwide®
Allstate®
GEICO®
Already have a claim started?

No problem—share your claim number and adjuster contact and we’ll handle the transfer of documents and communication.